These Terms and Conditions govern your access to and use of the services provided by Smile High Dental Tourism Agency (“Smile High”, “we”, “us”, or “our”). They apply to all users of our website, individuals who submit enquiries, and clients who proceed with booking or coordination services through us.
By accessing our website, communicating with us by email, phone or messaging services, or engaging our services in any way, you confirm that you have read, understood, and agreed to be legally bound by these Terms and Conditions. If you do not agree with any part of these Terms, you should not use our services.
Smile High operates exclusively as a dental tourism facilitation and coordination service. We connect patients with independent dental clinics located abroad and assist with non-clinical aspects of organising treatment–related travel. We do not provide dental or medical treatment, do not diagnose medical conditions, and do not replace professional medical advice provided by licensed healthcare professionals.
These Terms are designed to clearly explain our role, the limits of our responsibility, and the obligations of clients who choose to use our services. They also clarify the relationship between the client, Smile High, and the independent dental clinics involved in treatment.
Smile High Dental Tourism Agency operates as an independent facilitator between patients and partner dental clinics abroad. Our core role is to simplify and coordinate the process for patients who wish to seek dental treatment overseas.
Our services may include:
Providing general information about dental treatment options available through partner clinics
Introducing clients to selected independent dental clinics
Assisting with treatment enquiries and obtaining preliminary quotes
Coordinating communication between clients and clinics
Assisting, where requested, with general guidance relating to travel or accommodation arrangements
Smile High does not provide dental, medical, or healthcare services. We are not a healthcare provider, medical institution, or licensed clinical practice. We do not employ dentists and do not perform examinations, diagnostics, procedures, or follow-up care.
Our role is administrative and supportive in nature. Any decision to proceed with treatment is made solely between the client and the chosen clinic. Smile High does not act as a medical advisor and does not make clinical recommendations.
All dental consultations, diagnoses, treatment plans, procedures, and aftercare services are provided exclusively by independent dental clinics and licensed dentists. These clinics operate as separate legal entities and are not owned, managed, or controlled by Smile High Dental Tourism Agency.
Each clinic is fully responsible for:
Conducting clinical assessments and examinations
Providing professional medical advice
Preparing and issuing treatment plans
Performing dental procedures and surgeries
Ensuring patient safety and clinical hygiene standards
Managing follow-up care and post-treatment support
Handling warranties or guarantees relating to dental work
Smile High does not supervise, direct, or control the clinical decisions, medical practices, or professional conduct of any dentist or clinic. All medical judgments, diagnoses, and procedures are made independently by qualified healthcare professionals at the chosen clinic.
Any medical agreement, consent form, or contractual arrangement for dental treatment is entered into directly between the patient and the clinic. Smile High is not a party to the medical contract and does not assume responsibility for the performance, quality, safety, or outcome of treatment provided.
While we aim to collaborate with reputable clinics, we do not provide warranties or guarantees regarding the qualifications, certifications, regulatory compliance, or clinical results of any specific provider. Patients are encouraged to conduct their own due diligence, request full treatment information, and ask the clinic directly about qualifications, experience, and regulatory registration.
In the event of any medical dispute, dissatisfaction, complication, or claim relating to dental treatment, the matter must be addressed directly with the treating clinic. Smile High does not accept liability for clinical negligence, malpractice, unsatisfactory outcomes, or medical complications arising from treatment carried out by independent providers.
Our role remains limited to facilitation and coordination. Clinical responsibility rests entirely with the independent clinic and the licensed dentist performing the treatment.
Any treatment quotes, cost estimates, or preliminary treatment plans shared through Smile High are provided strictly for informational and facilitation purposes. These estimates are typically based on the information, photographs, X-rays, scans, or descriptions supplied by the patient prior to any in-person clinical examination.
All quotes are non-binding estimates and do not constitute a fixed offer or guaranteed final price. Final treatment plans, procedures, and costs may vary following:
A physical clinical examination
Additional diagnostic imaging (including X-rays, CBCT scans, or impressions)
Further medical assessment by the treating dentist
Changes in clinical findings not previously disclosed or visible
Adjustments required for patient safety or medical suitability
Smile High does not prepare, verify, or medically assess treatment plans. All clinical decisions and pricing structures are determined solely by the treating clinic. We act only as a communication channel to transmit information between the patient and the clinic.
Patients acknowledge and accept that:
Initial quotes may change
Additional procedures may become necessary
Certain treatments may not be clinically suitable after examination
Timelines for treatment may be adjusted
Prices may vary due to complexity, material choice, or unforeseen clinical factors
Smile High does not guarantee price accuracy, treatment eligibility, availability of specific procedures, or final treatment outcomes. Any financial agreement for dental services is made directly between the patient and the clinic.
Patients are strongly encouraged to request written confirmation of final treatment plans and costs directly from the clinic before commencing any procedure and before making travel arrangements.
Our role is limited to facilitating communication and assisting with coordination. Responsibility for the accuracy, finalisation, and execution of treatment plans lies entirely with the independent dental clinic.
Smile High Dental Tourism Agency operates strictly as a dental tourism facilitation and coordination service. We are not a medical provider, dental practice, healthcare institution, or regulated clinical body. We do not employ dentists in the capacity of providing treatment to patients, and we do not carry out any form of clinical examination, diagnosis, treatment planning, medical advice, or healthcare intervention.
All dental treatments, procedures, consultations, and medical services are delivered exclusively by independent dental clinics and licensed dental professionals. These clinics are separate legal entities that operate under their own regulatory, licensing, and professional obligations within their respective jurisdictions.
Any information provided by Smile High — whether via website content, email communication, telephone, messaging platforms, or marketing materials — is intended solely for general informational and coordination purposes. Such information does not constitute:
Medical advice
Dental advice
Diagnosis
Prescription
Clinical recommendation
Treatment guarantee
Patients must rely solely on the professional advice and clinical judgment of the treating dentist or clinic. Smile High does not assess medical suitability, review radiographs for diagnostic purposes, or provide second opinions.
The independent clinic and licensed dentist are solely and fully responsible for all medical aspects of care, including but not limited to:
Reviewing medical and dental history
Conducting in-person examinations
Determining treatment suitability
Discussing risks, benefits, and alternatives
Obtaining informed consent
Performing procedures and surgeries
Providing prescriptions
Ensuring sterilisation and infection control standards
Monitoring healing and recovery
Delivering follow-up and aftercare
Addressing complications or corrective procedures
Smile High does not supervise, manage, or control the clinical methods, standards, materials used, or professional conduct of any dentist or clinic. We do not interfere in clinical decisions and do not assume any duty of medical care toward patients.
Clients acknowledge that dental and surgical treatments involve inherent risks. These may include, but are not limited to:
Pain or discomfort
Swelling or bruising
Infection
Allergic reactions
Implant failure
Nerve sensitivity or nerve damage
Cosmetic dissatisfaction
Need for revision or additional treatment
Unforeseen complications due to underlying conditions
Responsibility for explaining these risks, managing complications, and determining appropriate remedial action lies entirely with the treating clinic and dentist.
To the fullest extent permitted by applicable law, Smile High shall not be liable for:
Clinical negligence or malpractice
Errors in diagnosis
Unsuitable treatment recommendations
Surgical complications
Dissatisfaction with aesthetic or functional results
Failure or breakdown of dental restorations
Long-term durability of treatments
Post-treatment discomfort or medical complications
Any direct, indirect, incidental, or consequential damages arising from dental treatment
Any dispute, claim, complaint, or legal matter relating to dental treatment must be addressed directly with the clinic that performed the procedure.
By using our services, clients expressly acknowledge and agree that:
Smile High acts solely as a facilitator and intermediary.
We do not assume medical duty of care.
No doctor–patient relationship exists between the client and Smile High.
All medical agreements are entered into directly between the client and the clinic.
Our role is strictly limited to assisting with introductions, communication, and logistical coordination. Full medical responsibility rests entirely and exclusively with the independent clinic and the licensed dental professionals providing treatment.
Smile High Dental Tourism Agency may, upon request, assist clients with general guidance and coordination relating to travel and accommodation arrangements connected to their dental treatment abroad. This assistance may include recommending flights, hotels, airport transfers, local transportation providers, or other logistical services to facilitate a smooth treatment journey.
However, Smile High is not a licensed travel agency, tour operator, airline, transportation provider, or accommodation provider. We do not own, operate, or control any airline, hotel, transport company, or travel service provider. Any travel-related service is provided by independent third parties, each operating as separate legal entities under their own terms and conditions.
Our role in relation to travel arrangements is strictly limited to:
Providing general recommendations
Facilitating introductions to travel or accommodation providers
Assisting with coordination upon client request
Sharing publicly available travel information
We do not guarantee availability, pricing, schedules, quality, safety standards, or performance of third-party travel services.
Clients are solely responsible for:
Booking and confirming flights and accommodation
Ensuring passport validity
Obtaining any required visas or entry permits
Complying with immigration rules
Arranging appropriate travel and medical insurance
Meeting airline and border health requirements
Understanding local laws and regulations
Ensuring they are medically fit to travel
Smile High does not verify visa eligibility, entry requirements, or travel restrictions. It is the client’s responsibility to consult official government sources prior to travel.
To the fullest extent permitted by law, Smile High shall not be liable for:
Flight delays or cancellations
Lost luggage
Hotel overbookings or accommodation disputes
Transportation delays
Travel strikes or force majeure events
Natural disasters
Political instability
Changes in border control policies
Additional travel costs incurred
Missed appointments due to travel disruptions
Any contractual relationship for travel services exists solely between the client and the third-party provider.
Clients are strongly advised to obtain comprehensive travel insurance and, where appropriate, medical travel insurance that covers:
Trip cancellation
Travel delays
Medical emergencies
Treatment complications
Extended stays due to recovery
Repatriation if necessary
Smile High does not provide insurance services and is not responsible for uninsured losses.
Our involvement in travel arrangements is purely administrative and supportive in nature. All risks and responsibilities associated with travel remain exclusively with the client and the respective third-party travel providers.
Smile High Dental Tourism Agency operates primarily as a facilitator between patients and independent dental clinics. In most cases, payments for dental consultations, procedures, and clinical services are made directly by the client to the chosen clinic. Smile High does not act as a financial intermediary for medical treatment unless explicitly agreed in writing.
All fees relating to dental treatment — including deposits, staged payments, or final balances — are determined solely by the independent clinic providing the treatment. Payment terms, accepted methods of payment, currency, refund policies, and instalment arrangements are governed by the clinic’s own financial policies and contractual terms.
Smile High:
Does not set clinical pricing
Does not control clinic billing systems
Does not guarantee final treatment costs
Is not responsible for currency exchange fluctuations
Is not liable for payment disputes between client and clinic
Any financial agreement for dental services is entered into directly between the patient and the treating clinic.
In certain circumstances, Smile High may charge a separate service, administration, or coordination fee for facilitation services provided. Where applicable, such fees will be clearly communicated in advance, including:
The amount payable
What the fee covers
Payment deadlines
Whether the fee is refundable or non-refundable
Any Smile High service fee is independent from clinical treatment costs and relates solely to facilitation and coordination services.
Clinics may require a deposit to secure treatment dates. Deposits are subject to the clinic’s own cancellation and refund policies. Smile High does not control or override clinic deposit terms.
If Smile High collects a deposit on behalf of a clinic (only where expressly agreed), such funds may be transferred to the clinic according to prior arrangement. Once transferred, refund responsibility rests with the clinic.
Where treatment is priced in a foreign currency, final amounts payable may vary due to exchange rate fluctuations or bank transfer charges. Smile High is not responsible for:
Exchange rate differences
International bank fees
Payment processing fees
Credit card surcharges
Currency conversion losses
Clients are advised to confirm payment details directly with the clinic before transferring funds.
Any dispute regarding:
Treatment pricing
Additional clinical costs
Refunds
Instalment agreements
Financial disagreements
must be addressed directly between the client and the treating clinic. Smile High does not mediate financial disputes unless voluntarily assisting in communication without assuming liability.
To the maximum extent permitted by law, Smile High shall not be liable for:
Financial losses relating to clinic payments
Treatment fee increases
Non-refundable deposits
Disputed charges
Credit card or bank transaction errors
Our role remains strictly limited to facilitation and coordination. Financial responsibility for clinical services rests solely with the independent clinic and the client entering into agreement with that clinic.
Clients who wish to cancel, postpone, or modify scheduled dental treatment must notify the treating clinic directly as soon as possible. As dental services are provided by independent clinics, cancellation policies, refund eligibility, and rescheduling conditions are determined solely by the clinic and not by Smile High Dental Tourism Agency.
Each clinic may have its own written policy governing:
Deposit refunds
Minimum notice periods
Administrative fees
Rescheduling limitations
Missed appointment charges
Partial refunds for incomplete treatment
Clients are responsible for reviewing and understanding the clinic’s cancellation terms before confirming treatment dates or paying any deposit.
Smile High does not control or override clinic cancellation policies and cannot guarantee refunds under any circumstances.
Where a clinic requires a deposit to secure treatment dates:
Deposits may be non-refundable.
Refunds (if applicable) are processed according to the clinic’s policy.
Administrative or laboratory costs already incurred may be deducted.
If Smile High has assisted in transferring a deposit to a clinic, any refund decision rests entirely with the clinic once funds have been passed on.
Smile High is not responsible for:
Flight cancellation penalties
Non-refundable accommodation costs
Lost travel expenses
Insurance excess payments
Visa application fees
Additional travel costs resulting from treatment rescheduling
Clients are strongly advised to obtain comprehensive travel insurance that covers cancellation and medical-related changes.
If a clinic determines that treatment cannot proceed due to medical findings discovered during examination, the clinic’s own refund or rescheduling policy will apply. Smile High is not liable for:
Travel costs already incurred
Time off work
Accommodation expenses
Other indirect financial losses
If a client fails to attend a scheduled appointment without sufficient notice, the clinic may retain any deposit paid and may refuse to reschedule without additional payment. Such decisions are made solely by the clinic.
Neither Smile High nor the clinic shall be held responsible for cancellations or delays caused by circumstances beyond reasonable control, including but not limited to:
Natural disasters
Government travel restrictions
Public health emergencies
Political instability
Airline disruptions
Acts of God
In such cases, any refunds or rescheduling will be subject to the clinic’s and third-party providers’ policies.
To the fullest extent permitted by law, Smile High shall not be liable for financial loss, inconvenience, or damages arising from cancellations, postponements, rescheduling, or missed appointments related to dental treatment or travel arrangements.
Our role is limited to communication and coordination assistance. All contractual rights and obligations concerning cancellations and changes remain exclusively between the client and the independent dental clinic.
Dental and cosmetic dental treatments involve clinical procedures whose outcomes may vary from patient to patient. Smile High Dental Tourism Agency does not provide medical treatment and does not guarantee the success, durability, appearance, or longevity of any dental procedure performed by independent clinics.
Clients acknowledge that treatment results depend on numerous factors, including but not limited to:
Individual oral health condition
Bone density and gum health
Pre-existing dental issues
Healing response and biological factors
Compliance with aftercare instructions
Lifestyle factors (e.g., smoking, oral hygiene, diet)
Ongoing maintenance and follow-up care
As such, no specific outcome can be promised or assured.
Where treatment is cosmetic in nature (including veneers, crowns, whitening, or smile design), aesthetic results are inherently subjective. While clinics may provide visual simulations or before-and-after examples, such materials are illustrative only and do not constitute a contractual guarantee of identical results.
Smile High does not guarantee:
Exact colour matching
Perfect symmetry
Specific cosmetic appearance
Permanent results without maintenance
Absence of future complications
Procedures such as dental implants, bridges, crowns, and other restorative work may require maintenance, replacement, or adjustment over time. Failure rates, biological rejection, or technical complications may occur despite proper clinical care.
Any warranty or guarantee relating to dental work is provided solely by the treating clinic under its own written terms and conditions. Smile High does not provide warranties and does not assume responsibility for honouring clinic guarantees.
To the fullest extent permitted by law, Smile High makes no representations or warranties, express or implied, regarding:
Clinical effectiveness
Treatment success rates
Long-term durability
Freedom from complications
Patient satisfaction
All representations regarding outcomes must be obtained directly from the treating clinic.
By using our services, clients acknowledge that:
Dental procedures carry inherent risks.
Results cannot be guaranteed.
Further treatment may be required in the future.
Smile High is not responsible for treatment performance or outcome.
Our role is strictly limited to facilitation and coordination. Any guarantee, warranty, or assurance regarding clinical results must be provided directly by the independent dental clinic responsible for treatment.
This section defines the extent of Smile High Dental Tourism Agency’s legal responsibility in relation to the services we provide. It is an important clause because it clarifies the boundaries between our role as a facilitation agency and the independent responsibilities of dental clinics, travel providers, and other third parties involved in your journey.
Smile High Dental Tourism Agency operates solely as a non-clinical intermediary and coordination service. We do not provide healthcare, dental treatment, diagnosis, surgery, prescriptions, or any form of medical intervention. We also do not operate as a travel agency, insurance provider, or financial institution. As such, our legal liability is strictly limited to the facilitation services we directly provide.
By using our services, you acknowledge and agree that Smile High is not responsible for any actions, omissions, decisions, or services provided by third parties, including dental clinics, dentists, hospitals, travel providers, accommodation providers, or transport companies.
All dental treatments are performed by independent licensed dental professionals. Smile High has no control over clinical decisions or medical procedures. Therefore, we are not liable for any medical or clinical outcomes, including but not limited to:
Incorrect diagnosis or treatment planning
Surgical or procedural complications
Infection or post-treatment complications
Implant or prosthetic failure
Nerve damage, pain, or sensitivity
Allergic reactions or adverse medical responses
Unsatisfactory cosmetic or functional results
Need for additional or corrective treatment
Long-term treatment failure or deterioration
All medical responsibility rests entirely with the treating clinic and the licensed dentist performing the treatment.
Where we assist with travel-related coordination, such assistance is strictly informational and supportive. We are not responsible for any travel arrangements made by the client or third-party providers. This includes:
Flight delays, cancellations, or missed connections
Airline operational issues
Lost or delayed luggage
Hotel overbooking, cancellation, or service quality
Transportation delays or disruptions
Visa refusals or entry restrictions
Immigration issues
Local regulatory changes or travel bans
Public health emergencies affecting travel
All travel arrangements are undertaken at the client’s own risk and responsibility.
Smile High is not responsible for any financial losses arising from the use of our services or from third-party arrangements. This includes:
Treatment cost changes or additional charges imposed by clinics
Currency exchange fluctuations
Bank fees or international transfer charges
Non-refundable deposits paid to clinics or travel providers
Costs arising from rescheduling or cancellation
Accommodation or flight losses
Loss of income due to travel or treatment time
Any indirect financial consequences
All financial agreements relating to dental treatment are made directly between the client and the clinic.
Any third-party service providers (including dental clinics, laboratories, hotels, airlines, transport providers, or insurance companies) act independently of Smile High. We do not control, supervise, or guarantee their services. Accordingly, we are not responsible for:
Service quality or performance
Contractual disputes between client and provider
Regulatory compliance of third parties
Errors, omissions, or negligence by third parties
Breach of contract by external providers
To the maximum extent permitted by law, Smile High shall not be liable for any indirect or consequential losses arising from the use of our services. This includes, but is not limited to:
Loss of profit or business opportunities
Emotional distress or inconvenience
Loss of enjoyment of travel or treatment experience
Reputational damage
Additional accommodation or travel expenses
Loss of time or productivity
Psychological impact or dissatisfaction
Where liability cannot be excluded under applicable law, the total aggregate liability of Smile High shall be strictly limited to the amount of service fees actually paid directly to Smile High for facilitation services, if any.
Smile High shall not be liable for any failure or delay in performance caused by events beyond our reasonable control. Such events may include:
Natural disasters
Pandemics or epidemics
Government restrictions or policy changes
War, terrorism, or civil unrest
Strikes or industrial action
Cyberattacks or system failures
Power or infrastructure failures
Airline or transport disruptions
Any other unforeseen force majeure events
Nothing in this clause is intended to exclude or limit liability for:
Fraud or fraudulent misrepresentation
Death or personal injury caused by proven negligence of Smile High
Any liability that cannot be excluded under applicable law
By using Smile High services, you explicitly acknowledge that:
We act only as a facilitator between you and independent service providers
We do not control clinical, medical, travel, or financial outcomes
You accept all inherent risks associated with dental treatment and international travel
You are responsible for making informed decisions in consultation with the clinic and other providers
This section sets out the obligations and responsibilities of any individual (“Client”, “you”, or “your”) who uses the services of Smile High Dental Tourism Agency. By engaging with our services, submitting enquiries, or proceeding with treatment coordination, you agree to comply with the responsibilities outlined below.
Smile High provides a facilitation service only. The success, safety, and outcome of any dental treatment or travel arrangement depends significantly on the accuracy of the information provided by the Client and the Client’s cooperation with both Smile High and the independent dental clinic.
You are fully responsible for ensuring that all information you provide to Smile High and/or partner clinics is true, complete, and accurate.
This includes, but is not limited to:
Personal identification details
Medical and dental history
Existing health conditions
Current medications
Allergies or sensitivities
Previous dental treatments or surgeries
X-rays, scans, or photographs provided
Any relevant travel or mobility limitations
Failure to disclose accurate or complete information may result in:
Incorrect treatment planning
Medical complications
Treatment delays or cancellation
Additional costs
Unsuitable clinical outcomes
Smile High accepts no responsibility for consequences arising from incomplete or inaccurate information provided by the Client.
Clients are responsible for maintaining clear and direct communication with the treating clinic regarding:
Treatment plans and procedures
Medical suitability and risks
Appointment scheduling
Pre-treatment requirements
Aftercare instructions
Consent forms and clinical documentation
While Smile High may assist in facilitating communication, all clinical discussions must take place between the Client and the dental professional.
Clients acknowledge that all dental treatments require informed consent, which is provided directly to the clinic before any procedure is carried out.
It is the Client’s responsibility to:
Read and understand all treatment documentation
Ask the clinic any questions regarding risks or alternatives
Ensure they fully understand the proposed procedures
Sign consent forms directly with the clinic
Smile High does not obtain, sign, or validate medical consent on behalf of any clinic.
Where travel is required for treatment, Clients are responsible for ensuring they are fully prepared for international travel. This includes:
Valid passport and travel documents
Required visas or entry permissions
Travel insurance and medical coverage
Understanding airline and border requirements
Financial readiness for travel and treatment costs
Physical fitness to travel and undergo treatment
Smile High does not verify visa eligibility or travel compliance and bears no responsibility for denied entry or travel disruption.
Clients must follow all instructions provided by the treating clinic, including:
Pre-treatment preparation guidelines
Medication instructions
Post-treatment care recommendations
Dietary restrictions (if applicable)
Follow-up appointment requirements
Hygiene and recovery instructions
Failure to follow medical instructions may negatively impact treatment outcomes. Smile High is not responsible for any consequences arising from non-compliance.
Clients are solely responsible for:
All treatment costs agreed with the clinic
Deposits and payment schedules
Travel and accommodation expenses
Insurance coverage
Additional costs arising from treatment changes or complications
Smile High is not responsible for financial arrangements between Clients and clinics.
Clients acknowledge that all decisions regarding treatment, travel, and healthcare are made voluntarily and independently. You are responsible for evaluating:
Whether to proceed with treatment abroad
Which clinic to choose
Whether to accept a treatment plan
Whether to proceed with travel arrangements
Smile High does not pressure or compel any Client to proceed with any treatment or provider.
By using our services, you acknowledge that:
Dental treatment carries inherent medical risks
International travel involves potential disruptions
Outcomes may vary between individuals
No treatment result can be guaranteed
You accept responsibility for your own decisions
Clients must not misuse Smile High services or website, including but not limited to:
Providing false or misleading information
Attempting fraudulent activity
Interfering with communication systems
Using the platform for unlawful purposes
We reserve the right to refuse service where misuse is suspected.
Ultimately, the Client bears full responsibility for:
The accuracy of their information
Their medical decisions
Their travel arrangements
Their financial commitments
Their choice of clinic
Smile High’s role remains strictly limited to facilitation and coordination between the Client and independent third-party providers.
Smile High Dental Tourism Agency processes personal data in accordance with applicable data protection laws, including UK GDPR and EU GDPR.
By using our services, you acknowledge that we may collect basic personal and limited medical information provided by you for the purpose of connecting you with independent dental clinics and facilitating treatment-related coordination.
Where necessary, your data may be shared with partner dental clinics and third-party service providers strictly for treatment, travel coordination, or related services. These third parties act as independent data controllers and are responsible for their own privacy practices.
We take reasonable steps to protect your personal data, but no system of transmission or storage can be guaranteed as fully secure.
For full details, please refer to our Privacy Policy on our website.
By accessing or using the Smile High Dental Tourism Agency website, you agree to use it only for lawful purposes and in accordance with these Terms and Conditions.
The content provided on this website is for general informational and facilitation purposes only. It is designed to give users an overview of dental tourism services, partner clinic options, and coordination support offered by Smile High. It does not constitute medical advice, diagnosis, treatment recommendation, or professional healthcare guidance.
You agree not to use this website in any way that may:
Violate any applicable laws or regulations
Infringe the rights of others
Attempt to gain unauthorised access to the website, servers, or systems
Introduce viruses, malware, or any harmful code
Interfere with the normal operation or security of the website
Use automated systems (such as bots or scrapers) without permission
Misrepresent your identity or provide false information
All intellectual property rights in the website content, including text, branding, design, graphics, and materials, are owned by or licensed to Smile High Dental Tourism Agency. You may not copy, reproduce, distribute, or exploit any part of the website without prior written consent, except for personal and non-commercial use.
We make reasonable efforts to ensure that the information on our website is accurate and up to date; however, we do not guarantee that all content will always be complete, accurate, or free from errors. We reserve the right to update, modify, or remove content at any time without prior notice.
We do not guarantee that the website will always be available, uninterrupted, or free from technical errors, and we are not liable for any temporary unavailability or technical issues beyond our reasonable control.
Your use of the website is at your own risk, and you are responsible for ensuring that your device and systems are protected against viruses and other harmful components when accessing online content.
Smile High Dental Tourism Agency reserves the right to update, modify, or replace these Terms and Conditions at any time. Any changes may be made in order to reflect legal, regulatory, operational, or business developments, including updates to our services, partner arrangements, or compliance requirements.
We aim to ensure that these Terms remain accurate, transparent, and in line with applicable laws and industry standards at all times.
When changes are made, the updated version of the Terms and Conditions will be published on our official website and will replace any previous version. The revised Terms will include an updated effective date so users can clearly identify the most recent version.
It is the responsibility of the user to review the Terms and Conditions periodically to stay informed of any updates. Continued use of our website or services after changes have been published will be considered acceptance of the updated Terms.
Where appropriate, and at our discretion, we may notify users of significant or material changes through reasonable communication methods, such as website notices or direct messaging. However, failure to receive such notification does not affect the validity of the updated Terms.
By continuing to use Smile High services after any updates take effect, you agree to be bound by the revised Terms. If you do not agree with any changes, you must stop using our services immediately.
These Terms and Conditions, and any contractual or non-contractual disputes, claims, or matters arising out of or in connection with them, shall be governed by and interpreted in accordance with the laws of the Republic of Albania, as the country where Smile High Dental Tourism Agency is registered and operates its core business activities.
This choice of law applies to all aspects of the relationship between Smile High Dental Tourism Agency and its clients, including but not limited to the provision of facilitation services, communication, coordination of dental tourism services, and any related administrative activities performed by the company.
Any dispute, controversy, or claim arising out of or relating to these Terms and Conditions, including their validity, interpretation, breach, or termination, shall be subject to the exclusive jurisdiction of the competent courts of the Republic of Albania.
By using our services, you agree that any legal proceedings shall be brought before the courts in Albania, unless otherwise required by mandatory provisions of applicable international or consumer protection law.
Smile High Dental Tourism Agency provides services to international clients, including individuals based in the United Kingdom and Ireland ( European Union), and other jurisdictions.
Where services are accessed or used from outside Albania, the parties acknowledge and agree that:
The primary contractual relationship remains governed by Albanian law
Local consumer protection laws of the client’s country of residence may apply only where such laws are mandatory and cannot be waived by contract
Nothing in these Terms is intended to exclude or limit any rights that a client may have under mandatory local legislation
This approach ensures compliance with cross-border service standards while maintaining legal consistency with the company’s country of establishment.
Clients acknowledge that Smile High operates in the field of international dental tourism coordination, which involves cross-border elements such as:
Communication between different countries
Coordination with dental clinics located abroad
Travel and accommodation arrangements in third countries
Transfer of personal data across jurisdictions
Due to this international nature of services, legal interpretation may involve multiple legal systems. However, the governing legal framework for the contractual relationship between Smile High and the client remains the law of the Republic of Albania.
Nothing in these Terms and Conditions shall operate to exclude, restrict, or limit any statutory rights that cannot legally be waived under applicable law in the client’s jurisdiction.
Where such mandatory rights exist, they shall apply only to the extent required by law and shall not affect the general applicability of Albanian law as the governing law of this agreement.
This Governing Law clause is intended to provide legal certainty for both parties by clearly defining:
The applicable legal system governing the agreement
The competent jurisdiction for dispute resolution
The treatment of international clients within a cross-border service model
By continuing to use Smile High Dental Tourism Agency services, the client acknowledges and agrees to this legal framework in full.
This Disclaimer applies to all information, content, communications, and services provided by Smile High Dental Tourism Agency (“Smile High”, “we”, “us”, or “our”) through our website, marketing materials, emails, or any other form of communication.
By using our services, you acknowledge and agree to the terms set out in this Disclaimer.
Smile High Dental Tourism Agency is not a medical provider, dental clinic, healthcare institution, or licensed medical practice. We do not employ dentists or medical professionals for the purpose of providing clinical treatment.
We do not perform any dental procedures, examinations, diagnoses, prescriptions, or medical interventions of any kind. All dental services are provided exclusively by independent, licensed dental clinics and professionals.
All information provided by Smile High is for general informational and coordination purposes only. Nothing on our website or in our communications should be interpreted as:
Medical advice
Dental diagnosis
Treatment recommendation
Clinical opinion
Substitute for professional consultation
Clients must always seek direct advice from a qualified dentist or healthcare professional before making any medical decisions.
All dental clinics, dentists, laboratories, travel providers, hotels, and transport companies operate independently of Smile High.
We do not own, control, manage, or supervise these third parties and therefore we are not responsible for:
Clinical decisions or treatment outcomes
Service quality or professional conduct
Pricing, availability, or scheduling
Travel or accommodation performance
Any agreements made directly between the client and third parties
Any contractual relationship for treatment or services exists solely between the client and the relevant provider.
Smile High does not guarantee any medical, dental, aesthetic, or functional outcomes. Results of dental treatment vary from patient to patient and depend on multiple clinical and biological factors.
Any examples, images, or case results shown on our platforms are for illustrative purposes only and do not represent a guarantee of similar outcomes.
To the maximum extent permitted by law, Smile High shall not be held responsible for:
Medical complications or treatment outcomes
Travel delays, cancellations, or disruptions
Financial losses or additional expenses
Miscommunication between clients and clinics
Decisions made by independent third-party providers
All risks associated with dental treatment and international travel are fully assumed by the client.
By using our services, you expressly acknowledge that:
Smile High acts solely as a facilitator and intermediary
We do not provide medical or clinical services
All treatment decisions are made between you and the clinic
You understand and accept the inherent risks involved in dental treatment abroad
15.7 Legal Effect
This Disclaimer forms an integral part of the Smile High Terms and Conditions. In the event of any conflict between this Disclaimer and any other provision, the stricter limitation of liability shall apply to the fullest extent permitted by law.
If you have any questions, concerns, or requests regarding these Terms and Conditions, or if you require further clarification about the services provided by Smile High Dental Tourism Agency, you may contact us at any time using the details below.
We are committed to maintaining clear and transparent communication with all clients and aim to respond to all reasonable enquiries within a reasonable timeframe.
For matters related to service coordination, treatment enquiries, bookings, or general support, clients are encouraged to contact us directly using the official communication channels listed below. Where necessary, we may request additional information to properly identify your case and provide accurate assistance.
Please note that while we may assist with coordination and communication, all clinical and medical matters must be addressed directly with the treating dental clinic.
Smile High Dental Tourism Agency
Email: info@smile-high.co.uk
WhatsApp: +44 7735 775344
Website: smile-high.co.uk
